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Clinical Services Area Director

Delray Beach, FL
Care Options for Kids connects leading pediatric specialists with families to provide best-in-class pediatric therapy, nursing, and school-based services. We seamlessly integrate into children’s lives by bringing individualized care to children where they live, work, and play. 

Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.

Position Types Available: Full-Time Hybrid, Must live in Delray Beach, FL

Clinical Services Are Director primary responsibilities include:

QUALITY
  • Develop, implement, and oversee company Performance Improvement and Risk Management programs including Infection Control, Biomedical Waste, Safety, Incident Reporting, Ethics and Grievances/Complaints in conjunction with the Clinical Services Regional Vice President, Compliance Regional Director, and the Clinical Education Area Director.
  • Identify trends within offices and throughout organization to develop Plans of Action/Correction, implement best practices and/or update Policies and Procedures.
  • Ensure programs reflect current regulations, standards, and clinical protocols.
  • Develop annual training for field nurses on the above programs and other necessary items.
  • Advise Executive Leadership team on appropriate risk mitigation strategies.
  • Assist with and serve on the Compliance and Performance Improvement Committees
  • Develop, implement, and oversee nurses’ orientation and competency program including initial, ongoing and remediation.
  • Serve as a Back Up Safety Officer for the organization on absences of the Clinical Services Regional Vice President
  • Assist with the implementation and roll-out of new technology initiatives as needed.
  • Evaluate and provide recommendations for updates for clinical and operational forms and processes on an ongoing basis.
  • Ensure company policies and procedures reflect compliance with current applicable laws, regulations, and accreditation standards.
  • Ensure occurrence of consistent process implementation across organization.
  • Collaborate with Healthcare Recruiter, Clinical Service Directors, Business Operations Area Director, and Business Operations Director to ensure adequate and timely recruiting in all markets thereby ensuring client coverage and minimizing overtime. Introduce new and creative recruiting strategies as needed to increase hires and maximize ROI.
  • Maintain high level of communication with Senior and Regional leadership and Clinical Services Directors regarding pending clients, potential issues, new processes, etc. including leading weekly clinical department meetings.
  • Work in conjunction with Senior and Regional Leadership, Director of Contract Development, Business Operations Directors and Clinical Service Directors to provide competitive advantages and maximize payer relationships.
  • Continue to support and facilitate organization growth, specifically pediatric skilled agency business, by assisting Regional and Local Leadership.
  • Maintain a high level of client and caregiver satisfaction by quick follow-up and resolution to escalated issues, appropriate matching of client needs and caregiver skill, etc.
  • Be available during office hours for surveys and after hours for issues that arise.
  • Identify any clinical or compliance gaps that exist and provide solutions to remedy.
  • Assist with administrative duties such as needed.

CLINICAL COMPLIANCE

  • In conjunction with the Compliance Regional Director and Clinical Services Regional Vice President, ensure adherence to and compliance with all applicable laws, regulations, contracts, accreditation standards and policies and procedures of assigned offices by: Developing and implementing proactive audit program throughout organization including periodic site visits. Identifying trends within offices and organization and developing Plans of Correction to mitigate. Ensuring all applicable verifications, evaluations, competencies, and checks are completed timely.
  • Assist with all surveys in assigned regions in conjunction with the Compliance Regional Director by: Ensuring all assigned office licenses, CEMPs and personnel are up to date and renewals/changes filed timely. Providing offices will all necessary survey information and preparation. Oversee Plans of Action or Plans of Correction development and submission for any deficiencies.
  • Monitor and evaluate effectiveness of clinical processes, policies, and procedures.

MANAGEMENT

  • Hire, develop and supervise high potential Clinical Service Directors.
  • Provide clinical and compliance mentorship, guidance and support to office and field staff of assigned region.
  • Conduct counseling, coaching and annual performance evaluations for all assigned Clinical Service Directors and ensure they are properly supervising their field staff
  • Develop successor planning and staff development.
  • Monitor, manage and oversee all assigned Clinical Service Director payroll and time off requests (PTO approval).
  • Participate in budgeting or annual planning activities as requested.
  • Submit all requested reports, action plans, etc. timely to management as requested.

OTHER RESPONSIBILITIES FOR ALL STAFF:

  • Embody the Care Options For Kids promise of bringing love, light and laughter into the homes and communities we serve.
  • Treat and communicate with clients, families, co-workers, referral sources and caregivers with courtesy, respect, and consideration.
  • Maintain confidentiality of all clients, caregiver, and business information.
  • Comply with all applicable laws, regulations, policies, procedures, and guidelines.
  • Conserve resources by using equipment and supplies as necessary to perform job duties.
  • Report to work as assigned or scheduled timely. Follow procedures for notification of absence or time off requests.
  • Maintain professional/technical competency and proficiency of job responsibilities by attending and participating in meetings, conferences and education programs as requested.
  • Perform all job responsibilities with a friendly, positive, and collaborative attitude.

QUALIFICATIONS:

  • Current Florida RN License with BSN or higher strongly preferred.
  • 5+ years of experience as an RN required.
  • 3+ years in pediatric skilled home care strongly preferred.
  • 2+ years experience in supervisory or management experience preferred
  • Intermediate competency with computers and other technology that are utilized to conduct job functions.
  • Must possess strong interpersonal and leadership skills.
  • Must be able to solve complex problems and function effectively and often autonomously in a stressful work environment.
  • Ability to read, write and communicate in English
What we Offer:
  • A supportive and collaborative work environment.
  • Opportunity to Join a Rapidly Growing, Fast-Paced Organization!
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Generous Paid Time Off
  • 401K
  • A chance to make a meaningful impact in the lives of children and families.

Annual Salary Range:

  • Full-Time, In Office: $88,000 - $90,000 annually
*Compensation dependent on experience.

Location
: 3333 South Congress Avenue, Delray Beach, FL 33445

If you are the best at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today.
 
Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.

*Restrictions Apply

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